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Technology Services

Student working on audio video support in the 2022 commencement

Technology Services supports technology used by students, faculty, and staff across the University.

We are home to two customer facing service organizations - Tech Spot and Teaching & Learning Collaborative. Additionally, we have teams focused on Enterprise Information Services, Information Security, Network Operations, and Project Management & Client Success.

Service Portal

Community members can find the following items in our service portal:

  • Access to our Knowledge Base of self-help guides
  • Create new or check status of current help incidents
  • Request services or equipment
Screen shot of Tech Spot Service Portal

Hours of Operation

  • IN PERSON

    Location: 550 Huntington Ave on the 3rd floor of Beatty Hall

    Monday: 7:30AM - 6:30PM
    Tuesday: 7:30AM - 6:30PM
    Wednesday: 7:30AM - 6:30PM
    Thursday: 7:30AM - 6:30PM
    Friday: 7:30AM - 5:30PM
    Saturday: Closed
    Sunday: Closed

    Location: 550 Huntington Ave in the Douglas D. Schumann Library & Learning Commons AskUs/Circulation desk

    Monday: 10:00AM - 4:00PM
    Tuesday: 10:00AM - 4:00PM
    Wednesday: 10:00AM - 4:00PM
    Thursday: 10:00AM - 4:00PM
    Friday: 10:00AM - 4:00PM
    Saturday: 10:00AM - 4:00PM
    Sunday: Closed

  • BY PHONE

    Phone Number: 617-989-4500

    Monday: 7:30AM - 6:30PM
    Tuesday: 7:30AM - 6:30PM
    Wednesday: 7:30AM - 6:30PM
    Thursday: 7:30AM - 6:30PM
    Friday: 7:30AM - 5:30PM
    Saturday: Closed
    Sunday: Closed

  • BY EMAIL

    Email Address: TechSpot@wit.edu

    Hours and days of operation
    Although you can email us any time, our technicians are scheduled to work on emails Monday to Thursday from 7:30AM to 6:30PM EST ( Eastern Standard Time ), and Friday 7:30AM - 5:30PM.

Follow us on Social Media

A cellphone with the Tech Spot Twitter on the screen